120 Clifton Springs Professional Park
Clifton Springs, NY 14432
Phone: 315.462.5633

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Office Policies & Mission

Office Hours

At Grape Lakes Family Dental we are here to serve you and answer any questions you have during office hours: 

Monday: 7:30 am – 6:30 pm
Tuesday: 7:30 am – 5:00 pm
Wednesday: 7:30 am – 1:00 pm
Thursday: 7:30 am – 5:00 pm

Our Mission

The primary focus at Grape Lakes Family Dental is our patients. From our doctors to our highly trained staff our goal is to provide you with quality dental care for your whole family.  We provide an in-house financing program and bring in specialists so all your dental care needs are in one convenient location. 


When you schedule an appointment, we reserve that time specifically for you. If you do need to reschedule or cancel your appointment, we request a 24-hour notice.   We understand that life happens, and an unforeseen events could cause you to miss an appointment, and we appreciate you notifying us in such cases. 


We do not participate in insurance plans. Many insurance plans restrict your choice of dentist to a list of participating offices. This participation usually calls for lower prices for the insurance company, lesser quality materials for the patient, and high-volume orders and service. We feel this interferes with the high quality of service and attention to detail for which our office strives. Instead of referrals from insurance companies, our practice depends upon, and grows from, the referrals of current and former patients – patients who recognize and appreciate our world-class service and benefit from our uncompromising level of quality work and individual attention for each patient. 

We are happy to provide you with any paperwork, or answer any questions you may have, to assist you in receiving reimbursement directly from your insurance company for our services. If our office is able to accept your insurance companies assignment of benefits, it does not absolve you, the patient, of responsibility for the charges in full for treatment rendered.

In-House Dental Benefits Program

At Grape Lakes Family Dental, we offer an In-House Benefits Program. It is not an insurance plan. Rather, it is a discount dental program. We do not limit your benefits. Instead, one annual fee gives you access to our dental care and services at a discount that will you smile. As a member of our In-House Benefits Program, you will have access to a full menu of dental services at significant savings ranging from 15-50% off our regular fees. Plus, initial comprehensive examination and annual fluoride are FREE to all members! 

To enroll in the Grape Lakes Family Dental In-House Dental Benefits Program, call 315.462.5633. Choose either an Individual Annual Membership for $99 or a Family Annual Membership for $249.

120 Clifton Springs Professional Park
Clifton Springs, NY 14432

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